Frequently Asked Questions
Some of the most commonly asked questions regarding Massage Therapy and Reflexology are listed here. For information regarding pricing and services offered, please see the "Rates and Services" tab.
What are the benefits of massage?
Benefits of Massage Therapy include:
- Stress relief and relaxation
- Decreased stiffness and muscle tension
- Decreased pain
- Improved joint motion and flexibility
- Improved circulation
- Improved posture
- Increased body awareness
Conditions that can be treated with massage include:
- Raynaud’s Disease
- Systematic Lupus Erythematosus
- Muscle Cramps
- Tendinopathies (tendonitis)
- Muscle Tension/Spasm
- Nerve Entrapment
- Plantar Fasciitis
- Joint DisordersRheumatoid Arthritis (RA)
- Osteoarthritis (OA)
- Temporomandibular Joint Disorder (TMJ)
- Neck and Back Pain
- Degenerative Disc Disease (slipped disc)
- Whiplash and associated disorders
- Thoracic outlet syndrome
- Carpal Tunnel Syndrome
- Dupuytrens’ Contracture
- Frozen Shoulder
- Golfers/tennis elbow (tendonopathy)
- Tension Headaches
- Sinus Headaches
- Illiotibial Band Impingement Syndrome (IT Band Syndrome)
- Patellar Tracking Dysfunction
- Shin splints (compartment syndrome)
- Post Traumatic Stress Disorder (PTSD)
- Pregnancy (Pre and Post Care - see 'Rates and Services' tab for more info)
- Infant massage
- Multiple sclerosis
- Spastic paralysis
Are there any side effects?
While negative side effects are not common, it is possible to experience some tenderness in the area treated. This should be mild, and should only last a day or two. Some patients have reported feeling slightly nauseous after a treatment. This usually means that a shorter treatment is indicated in the future. If you have any concerns, your therapist will be able to explain to you what side effects you are most likely to experience, and your treatment plan can be altered if necessary.
What is Reflexology?
Reflexology follows the principle that a vital energy or life force, circulates throughout the body and into every cell and tissue. If the energy pathways become blocked or stagnated, the part of the body relating to the blockage is affected. The techniques used in Reflexology are designed to dissipate energy blocks, stimulate the circulatory, lymphatic and nervous systems and to release toxins in tissue. Reflexology encourages and supports the body's self-healing capabilities. A Reflexology treatment also assists a person to experience the benefits of improved circulation and reach greater relaxation throughout their entire body. When the body is in a relaxed state and not under the effects of stress, the natural healing processes can function more efficiently, allowing a return to health more quickly.
Through touch and pressure, Reflexology is a non-invasive method of stimulating reflexes points within the hands, feet, ears and/or face, which are points that have a relationship to body glands, organs and tissues. The therapist approaches each session with balance by systematically applying varying degrees of touch to the reflex areas of both the left and right sides of the body. Reflexology is beneficial as a regular treatment for all ages and is safe to receive during pregnancy and labour.
What can Reflexology treat?
Reflexology is an effective way of dealing with a variety of ailments for all age groups. It is used in conjunction with chiropractic and therapeutic massage treatments and physiotherapy programs. Many people use Reflexology as a complement to enhance the benefits of traditional Chinese medicine and conventional, naturopathic and homeopathic health care. The Reflexology Therapist does not diagnose or prescribe. Commonly reported benefits developing soon after a treatment are:
- Stress relief
- An increase in mental and physical well being
- Reduction in pain and discomfort
- Improved circulation
- Deep relaxed state
- Improved digestion
- Lymphatic activation & drainage
- Detoxification of wastes
- Hormone balancing
- Improved muscle tone
What can I expect at my first appointment?
You should plan to arrive about 10 minutes early to fill out your Health History form, or fill stout online ahead of time (you should have received an email upon booking your first appointment). Your therapist will go through a brief interview with you to determine your specific needs and develop a treatment plan for you. If necessary, assessments may be done to confirm your diagnosis and guide the treatment plan. The therapist will then explain how to position yourself on the table, and will leave the room to allow you privacy while you get ready. You can remain fully clothed if you prefer, or disrobe down to the level of your comfort. You remain fully draped throughout the entire treatment, and only the area being treated will be exposed. The therapist will return, and remind you to please let them know if you experience any discomfort, or would like to change anything about the treatment at any time. After your treatment the therapist will step out of the room again to allow you to get dressed. They may wish to reassess to check for any changes post treatment. Home care exercises including stretching, strengthening or hydrotherapy will be prescribed as necessary in accordance with your treatment plan. Your therapist will always be happy to answer any questions you may have.
Is Massage Therapy painful?
Massage does not have to be painful to be effective. There are some techniques that can be uncomfortable, but your therapist will discuss this with you and ask that you let them know if you would like to change anything about your treatment at any point.
What kind of information should I tell the Therapist?
In order to provide the best care and most appropriate treatment plan, it is important that you tell your therapist about any medical conditions, medications, symptoms and previous injuries or accidents. Even if it seems irrelevant to you, it may be an important part of the puzzle and any information ou provide could help your therapist determine the best treatments for you. There are some conditions, such as high blood pressure or surgical implants, that indicate a modification to your treatment. This is why it is so important to disclose all this information so that you will receive the safest and most appropriate treatment. All information is confidential and will only be provided to third parties with your written permission.
Do you bill insurance providers?
Most healthcare plans cover Massage Therapy and Acupuncture. Only some plans currently cover Reflexology. Thetis Massage Therapy is now able to offer direct billing to some insurance companies. Please confirm if your insurance provider can be directly billed when you schedule your appointment.
ICBC: Only some of our therapists can direct bill ICBC - please contact us to book.
WCB: Direct billing is not available at this time.
Is a Doctor's referral required to receive treatment?
While it is not necessary to get a referral from your doctor before receiving treatment, some benefit plans require a referral before they will cover your claim. Please check with your insurance provider before booking your appointment to ensure you are covered.
Am I supposed to tip?
No. Although it is common to tip in a spa setting, it is not necessary to tip a healthcare practitioner in a clinical setting.
If you have any other questions or concerns not listed here, please contact the clinic and one of our practitioners will be happy to help you.