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Thetis Massage Therapy is pleased to offer its patients direct billing to select insurance companies.
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Not a guarantee...
Direct billing is a courtesy service and is not guaranteed to work every time we attempt to use it.
Reasons for direct billing not working may include, but are not limited to, the following:
Reasons for direct billing not working may include, but are not limited to, the following:
- Your insurance provider requires a doctor's referral before they will allow any more claims to be approved.
- Your coverage has been used up for the year.
- That day's claim has been marked, by your insurance provider, for manual review.
- The direct billing portal is down.
- Your specific plan does not allow for direct billing despite being under an insurance provider we bill to.
Questions about your coverage
Most healthcare plans will have some Massage Therapy and Acupuncture coverage, Reflexology coverage is not as common.
For questions regarding your specific plan coverage details you will need to contact your insurer directly. Even after you have signed up for direct billing with our clinic we will not be able to access any information beyond what is being covered for a specific treatment.
We are not currently able to direct bill for Reflexology treatments even when covered by insurance.
For questions regarding your specific plan coverage details you will need to contact your insurer directly. Even after you have signed up for direct billing with our clinic we will not be able to access any information beyond what is being covered for a specific treatment.
We are not currently able to direct bill for Reflexology treatments even when covered by insurance.
Insurance companies
As subcontractors, each individual Practitioner chooses which insurance companies they wish to deal with. This means that
not every practitioner is set up for all direct billing options the clinic provides.
Below are the insurance portals the clinic has signed up for. You will need to visit a practitioner's individual profile to see which portals that specific practitioner is currently set up to direct bill with.
not every practitioner is set up for all direct billing options the clinic provides.
Below are the insurance portals the clinic has signed up for. You will need to visit a practitioner's individual profile to see which portals that specific practitioner is currently set up to direct bill with.
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* Please go to the Telus Health eClaims page to see if your insurance provider is listed.
* ICBC billing only available with some practitioners, please visit the ICBC About Page. Currently Not Accepting New ICBC Patients
* ICBC billing only available with some practitioners, please visit the ICBC About Page. Currently Not Accepting New ICBC Patients